Repair

Accident Repair

I've just had an accident! What do I do now?

Having an accident is upsetting, and you may not realize the options you have! We’ll promise to take the puzzle out of estimates and sort out confusion about insurance companies and their involvement. We’ll also provide you with warranty information. Utilizing our computerized Estimating and Imaging System means estimates are provided to customers quickly.

Our shop’s own paint-mixing bank eliminates the need to wait for paint delivery equating to faster service to our customers. Another benefit of a paint-mixing bank onsite? It enables us to more closely match faded colors where necessary.

reporting an accident

Police or RCMP need to be called if:

there are injuries
impaired operation of motor vehicle is suspected
drivers involved in the accident do not have documention (e.g. insurance)
a vehicle isn’t drivable.
damage to vehicle(s) exceeds $2,000

Note that vehicles should not be moved until police or RCMP arrive. A Collision Report Form will be filled out in instances where police or RCMP attend an accident scene. Your insurance company should be notified following the accident.

In cases where police or RCMP do not need to be called:

move vehicles to another nearby location so there is no obstruction to traffic
drivers are to exchange information regarding registration, insurance and driver’s licence number plus the names on the driver’s licence
obtain names and telephone numbers of any witnesses

The Choice is Yours

Did you know that selecting a shop to repair your vehicle is YOUR choice? Here are some general guidelines:

You do not need more than one estimate. Notify your insurance company about the shop you have chosen for the repairs, or have us contact them on your behalf. Prior to authorizing any repairs, notify your insurance company that the estimate is complete and you are ready to go ahead. We will bill the insurance company directly.